We provide variety of services to end-user support either home based or business.
One Time Job: Call us when you need us - to run cable, hook up a printer, install a modem, configure a computer or a server or any IT related issues.
Information System Support: We provide contract support to your Information System personnel or department.
Responses times are usually 24/7 or as per agreed. Certain server functions such as mail and database, are maanage-outsourced to us. This service normally
are contracted to us on monthly basis.
Full Time Outsourcing: We manage your entire IT infrastructure. Our staffs provide end-users with support by phone, email and video conference. All of your computers, printers, and
network devices are profiled, mapped and monitored which enabling us to provide quick and intelligent answers to end-user questions as well as proactive diagnosis of problems when they occur.
A dedicated internet connection allows us to make changes to your network quickly and remotely. When on-site service is required, we will be on-site within four hours.
We sill set an appointment to discuss needs, recommend improvements, propose solutions and implement the changes.
Some of the services including:
Router, switch and VPN installation and configuration
Network design and engineering
Wireless networking, both in-building and building-to-building
Computer repair and upgrades
Computer peripherals intallation e.g modem, network card, memory,
CD/DVD
Adware, spyware and virus removal
House call/On site serice
Fixed line and Broadband consultation and registration (TM Streamys,
P1, Maxis, Digi etc)
Web development and support
IT consulting is charged and handled on invidual case basis.
For more information, simply drop your mail to info@nvds.com.my
or call us at 603-9282 9911
